Claim Problems, Coverage Questions:

1. Check the website for detailed claim information – it’s the quickest way to find out if they’ve received your claim and what’s happened to it.

2. Check www.consumertoolkit.com
3. Call Customer Service 800-524-0149. If Customer Service is not able to resolve your problem, contact the EPC Benefits Team 937-890-3725 or 1-800-589-6684.

Dental Network: Check Delta Dental website for network dentists at www.deltadentaloh.com or www.consumertoolkit.com.

Eligibility & Enrollment: New employees have 31 days to enroll in the dental plan. Also, newborn children must be enrolled within 31 days of birth to be covered. Those who do not enroll when first eligible can do so during your district’s Open Enrollment period.  Contact your district Treasurer or HR Director for specific dates. For more details on eligibility and enrollment, please refer to the plan booklet.