HEALTH & BENEFITS
Claim Problems, Coverage Questions:
- Check the website for detailed claim information – it’s the quickest way to find out if they’ve received and processed your claim.
- Download the Sydney App
- Call Customer Service – Have your ID Card in hand. You’ll need your unique ID number for security purposes.
- If Anthem is not able to resolve your problem, contact the EPC Benefits Team at 937-890-3725.
- To get a new ID card – log on to www.Anthem.com. If you have never created a login, use your SSN (no dashes or spaces) as you ID number. Once logged in, you can print the pdf ID card, order a new one, and upload the card to your phone. You can also view your ID card on the Sydney App.